FAQ

Frequently Asked Questions

How long does shipping take?

Orders placed before 2 PM (MST) on business days are processed and shipped the same day. Standard delivery typically takes 3-7 business days depending on your location. Expedited options are available at checkout.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $120. Orders under $120 ship at a flat rate calculated at checkout based on weight and destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view order status and tracking information.

What is your return policy?

We stand behind every product we sell. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours at info@evagr.com with photos of the issue. We'll work with you to make it right -- whether that means a replacement, store credit, or a refund.

Can I change or cancel my order?

We process orders quickly, so please contact us as soon as possible at info@evagr.com if you need to make changes. We'll do our best to accommodate your request before the order ships.

Do you sell wholesale or in bulk?

Yes, we work with businesses, offices, and organizations. Please email info@evagr.com for wholesale pricing and bulk order inquiries.